30% fewer production incidents: How CoverGo improves reliability with Momentic

CoverGo is a leading insurance technology platform for health, life, and P&C, empowering insurance companies to transform digitally in the most flexible, scalable, and cost-effective way. Backed by leading U.S. insurtech and fintech VC funds, CoverGo also offers the most comprehensive set of insurance APIs on the market, enabling its users to build robust insurance ecosystems that transform daily operations.

Challenge

Scaling end-to-end coverage to match the speed of development

CoverGo powers critical workflows for some of the world’s largest insurers, MGAs, and brokers, all operating in heavily regulated environments. Any disruptions across distribution, policy servicing, and claims flows can rapidly erode policyholder trust, trigger regulatory scrutiny, or lead to costly remediation. Naturally, testing plays a crucial role within the company’s software delivery process.

However, as CoverGo continued to expand its platform’s functionality, ensuring quality and uptime became an increasingly heavy lift. Biweekly regression testing would consume several working days for all involved, draining bandwidth that could have been spent on higher-value initiatives. While CoverGo had already invested in Playwright, building and maintaining coverage for complex, interconnected flows often took several days per scenario, making it difficult for automation to keep pace with development.

Head of QA, Hanna Kuzub, quickly realized current QA workflows weren’t keeping pace with CoverGo’s development velocity. She needed a solution that would help her team scale end-to-end coverage without adding overhead or require deep programming expertise. After evaluating several solutions, she discovered Momentic and knew the AI-powered testing platform was up to the task.

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Solution

Establishing an AI verification layer that scales alongside CoverGo’s platform

With Momentic, CoverGo established a scalable verification layer that empowers its team to accelerate without sacrificing coverage or quality.

The partnership started with a turnkey onboarding, where Hanna worked with the Momentic team to replace all existing automations with Momentic tests. “The team was there offering support every single day,” Hanna shares. “Whether it was replying to questions, offering advice, or breaking down new updates, they really helped us acclimate in a short period of time.”

Instead of relying on traditional frameworks like Playwright,  Hanna’s team now creates tests using plain English instructions that describe exactly what flows need to be validated. These steps, combined with Momentic’s agentic actions and assertions, help validate both UI behavior and functional outcomes, enabling the team to test complex end-to-end workflows.

Tests are organized into suites and executed using Momentic’s built-in scheduler, eliminating the need to manage separate cron jobs. Some test suites run daily to validate build stability, while others run weekly to cover broader regression scenarios. This cadence enables Hanna’s team to expand coverage without overwhelming engineers or introducing unnecessary noise. To ensure results are immediately actionable, notifications are delivered directly to Slack, alerting the team as soon as a failure occurs so issues can be addressed quickly.

For Hanna, Momentic’s ease of use was the most powerful unlock. Now, team members don’t need deep programming or framework expertise to create and maintain tests, which makes automation easier to scale and sustain as CoverGo’s product evolves. “Even our less tech-savvy folks would have a fully functioning test case up within an hour,” she shares. “It’s one of the most intuitive testing platforms we’ve ever used.”

“With Momentic, you don’t need deep knowledge of programming languages to automate your most important tests. You explain exactly what flows you need to validate, and it takes care of the rest. They’ve been a great partner in helping us ensure quality as we scale.”

Results

A 30% reduction in production incidents through automated, end-to-end testing

Partnering with Momentic enabled CoverGo to transform testing from a bottleneck into a scalable engine for development velocity. As end-to-end coverage expanded across critical workflows, fewer defects reached UAT and production environments — improving release confidence as the platform continued to scale.

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Looking ahead, Hanna plans to extend this foundation across CoverGo’s entire product surface area. With Momentic, a single testing platform can support end-to-end coverage across both web and mobile applications, allowing the team to scale quality consistently as new products and experiences are introduced.

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