What Are AI Testing Agents? A Complete Guide

Three years ago, OpenAI's-GPT 3.5 was text only, and offered fairly basic conversational and reasoning ability. OpenAI's multimodal current model, OpenAI o1, manages a top 10% score on the US bar exam.

It's a technological leap forward like no other in history. And, with a recent McKinsey study suggesting that 92% of businesses are planning to invest more in generative AI over the next three years, the next few years are set for a surge in the number of organizations using AI agents for autonomous decision making.

Will this have a significant impact on software testing? You bet - software is one of the areas where AI agents have the potential to really shake things up.

In fact, it's already happening, with a host of innovative new AI testing tools on the market that leverage natural language processing and other technologies to offer some serious cost and efficiency benefits for software teams of all sizes.

Here's everything you need to know about the most transformational testing trend yet.

What Are AI Testing Agents?

That image in your head of androids coding away in little cubicles (and, perhaps, clamoring round the free office pizza and chasing deadlines with coffee like your human engineers) isn't actually that far from the truth.

There aren't any physical robots (sorry), but what this image does hit on is the idea of AI agents as sort of 'digital coworkers', rather than rules-based automation apps or software tools.

AI testing agents don't just automate more tests - they use machine learning and vast datasets to optimize your entire testing cycle.

Think of them as a step beyond the more traditional automation you might carry out using tools like Selenium. Rather than following a predetermined set of actions, AI agents carry out tests, suggest improvements of their own accord, adapt tests to changing scenarios, and optimize their testing approach over time.

The characteristics that set AI testing agents apart from other forms of automation are:

• Autonomy: AI agents function independently with no need of human input for decisions
• Adaptability: AI agents evolve their approach to testing over time to adapt to your application and user behavior
• Contextual understanding: AI agents can understand the broader setting for your app, like user flow and risk areas
• Intelligent test design: AI agents can combine different types of test to build relevant, useful testing procedures that aren't bound by step-by-step execution

What is the Difference Between an AI Agent and an AI Workflow?

All too often, AI agents get banded in with AI-optimized automated testing workflows. They are not the same.

Both can be extremely helpful in the right circumstances - but if you're looking into AI as a way to improve your testing processes, it's important to understand the differences.

Take a look at the table below for comparison:

	What it is	How it works	Pros	Cons
Automated workflow	Rule-based workflow that can run without manual intervention	Executed via test scripts created by your software/QA team	Easy to set up; reliable; great for automating simple, repetitive tests	Rigid and limited in scope; dependent on the rules you define with no potential for AI optimisation
AI workflow	An automated workflow with some AI capability	AI optimises rules-based automated processes, e.g., by writing scripts or identifying gaps	More flexible than standard automation; easy to scale	Still anchored to predefined workflow steps; complex setup
AI agent	Autonomous, adaptive AIs that go beyond scripted tests and logic	AI agents act more like human testers - they can adjust to feedback and unexpected conditions, and use the info they have to adapt their approach to your project	Ultimate flexibility; can modify tests to adapt to new circumstances; adapts working patterns over time based on pattern recognition	Less predictable in new or unknown situations; time and expertise needed to train AI to produce useful data

As you can see, AI agents are the most flexible, dynamic option out of the three. Does this mean you should use an AI agent for every single aspect of testing automation?

It depends.

You probably wouldn't implement an AI agent just to automate low-level, repetitive unit testing. AI agents are powerful things, capable of building, running, and optimizing extremely complex tests. You'd struggle to get a sensible ROI for low-level automation.

Ultimately, the number one reason to implement an AI testing agent is to save huge amounts of time on your more complex tests. And, if you were implementing an AI testing agent for those complex tests, you might as well max out the bang for your buck and roll out AI across your testing workflows.

How Can You Use AI Agents in Your Software Testing Workflows?

AI agents can be embedded throughout your testing workflows for a range of tasks, including:

Test Case Development

Manual test case development, particularly for complex cases like end to end tests, can be a huge time drain for software and QA teams. AI testing agents can build these in just a few minutes, using plain English prompts from your team.

Test Maintenance

Fed up of fragile CSS/XPath locators breaking your test scripts? AI testing agents can adapt test cases to changes in UI or requirements clauses automatically - say goodbye to all those hours manually updating test scripts whenever your codebase changes.

Test Data Generation

Need more test data? Your AI agents can pick up on patterns in your existing user data to create huge amounts of artificial, but realistic, test data that will return useful results. You can generate personal data (names, emails, addresses, phone numbers), authenticator code, TOTP data for login processes, and more.

Debugging

AI agents go beyond simple find-and-fix procedures. The more you test using an AI agent, the smarter it becomes, as it uses data analytics and machine learning to identify where bugs are most likely to occur in your codebase. This improves the efficiency of your testing processes, and allows developers to focus their efforts on potentially problematic or high-risk areas.

A Range of Testing Types

AI testing agents aren't limited to one or two types of testing. You can use them to test a significant portion of your codebase in various ways, including:

• Unit and integration testing, reducing resource needed for frequent, simpler tests
• End-to-end testing by using generative AI to build complex test cases
• Visual testing, through visual AI that detects UI discrepancies
• Exploratory testing, through visual AI that replicates a human view of your app
• AI testing, to reduce the time burden testing complex AI features places on your team

2 Top Tips For Using AI Testing Agents Effectively

1. Focus on Your Data Quality

AI testing agents get smarter and adapt to your software the more they test - but you want to be getting meaningful insights from Day 1. Training the agent with realistic, accurate data ensures you can hit the ground running and start realizing the benefits of AI software testing as soon as possible.

These could include logs, past test results, code coverage reports and more - carry out a data audit pre implementation to guarantee quality. It's best practice anyway, and remove the risk that you'll need to retrain your AI agent as a result of poor data quality.

2. Start Small and Scale

Throwing all your existing processes out and starting from scratch with AI will set you back more than it will benefit you.

Whilst you'll definitely see long-term benefits and your investment will pay off, the disruption caused by sudden change will set you back - particularly as you'll need time to implement and train your AI testing agent.

Instead, start by implementing AI into a few of your testing processes, and work up. It's important to pick the right use cases here, so that your business can start seeing immediate benefits from the investment and minimize setbacks. Look for:

• Testing workflows that add significant time to the development process
• Testing workflows that still require significant human involvement
• Testing workflows that don't pose a huge amount of risk if tested incorrectly (e.g., no major security features)

Momentic: The AI Testing Agent for Your Team?

"Momentic makes it 3x faster for our team to write and maintain end to end tests."
Alex Cui, CTO, GPTZero

Momentic is an AI testing agent designed to supercharge your testing processes - maximize speed and coverage, minimize time and expense sunk into external QA, and free your engineers to focus on valuable project work.

If, like Alex and his team, you're keen to save over two thirds of the time you spend on key testing processes, why not schedule a conversation with our founder?